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The Illinois Warrior Assistance Program (IWAP) provides access to a 24/7 warm helpline with care coordinators offering confidential high touch resource navigation and case management assistance for Illinois veterans family members including the spouse and child(ren) and care givers of eligible veterans.

Our goal is to support our Illinois Veterans and their families through the emotional challenges of life’s transitions and impacts of PTSD, TBI, and other emotional challenges they may be facing, ensuring no Veteran is left behind.

  • Post-Traumatic Stress Disorder (PTSD)
  • Mild Traumatic Brain Injury (TBI)
  • Military Sexual Trauma (MST)
  • Anxiety
  • Stress
  • Depression
  • Coping with daily emotions
  • Addictions and Substance Abuse
  • Overall emotional wellness

Confidential Help is Available

You’re not alone. We’re here to help. Call the confidential phone number at 1-877-455-4927 at any time day or night or visit www.illinoiswarrior.org to chat with a specialist. Call now – 877-455-IWAP (4927).

IWAP warm helpline is NOT a hot line, crisis line or suicide prevention line. If you or someone you know is experiencing a crisis, please call 988 and select 1 or in an emergency call 911.

Our Care Coordination Specialists provide information, resource referrals, case management, and support to Illinois Veterans and their families or caregivers experiencing emotional challenges associated with PTSD, mild TBI, Military Sexual Trauma (MST), stress, anxiety, depression, addiction and substance abuse, and overall emotional wellness.

Our Warm Helpline staff are experienced, well-trained, and able to provide guidance.

  • They understand, many from their own experiences, listen and offer support.
  • They are trained to help identify the best resource options for your individual concern.
  • They provide case management which includes assessment, case planning, implementation (service connection), monitoring and follow-up.
  • They care.
woman looking at sunset

Get Help Now

Call the confidential warm helpline at 1-877-455-4927 or visit the web with live chat availability at www.illinoiswarrior.org any time day or night to connect to a Care Coordination Specialist.

IWAP warm helpline is NOT a hot line, crisis line or suicide prevention line. If you or someone you know is experiencing a crisis, please call 988 and select 1 or in an emergency call 911